Privacy Policy

A legal disclaimer

At Coastal Cleaning Group, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website or engage with our services.

Information We Collect

We may collect the following types of personal information:

Name
Phone number
Email address
Business or property address
Information submitted through contact or enquiry forms
Website usage data such as IP address, browser type, and pages visited

How We Use Your Information

We use your information to:

Respond to enquiries and provide quotes
Deliver our services
Communicate regarding bookings or projects
Improve our website and customer experience
Send occasional updates or promotional content

Website Analytics & Cookies

Our website may use cookies and third-party analytics tools to help us understand how visitors interact with our website. This information is generally anonymous and helps us improve functionality and performance.

You can choose to disable cookies through your browser settings.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers where necessary to operate our business or website, including:

Website hosting providers
Marketing or analytics platforms
Payment or invoicing systems

These providers are required to keep your information secure and confidential.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no online transmission or storage system can be guaranteed as completely secure.

Access & Correction

You may request access to the personal information we hold about you and request corrections if needed.

To do so, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Coastal Cleaning Group
Email: jade@coastalcleaninggroup.com.au
Location: Gold Coast, Australia